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Lead Services Specialist - Field Svc & Technical Advising

  • GE Transportation
  • Experienced
  • Posted 1/23/2017 11:56:50 AM
  • 2777632
  • Job Function: Services
  • Business Segment: GET Transportation
Location(s): Republic of Korea ; Seoul

About Us:
GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
Based at GE Transportation customer’s primary maintenance facility, the successful candidate will provide world class technical support for the maintenance and fault diagnosis of locomotives.

Essential Responsibilities:
• Provide leadership and technical direction in an advisory capacity to railroad hourly and management employees.
• Provide clear direction on maintenance and troubleshooting tasks including all appropriate documentation.
• Interpret and ensure adherence to GE work scopes and product (locomotive) maintenance instructions.
• Administer locomotive warranty material through troubleshooting, inspection and validation.
• Encourage and maintain safe work environment.
• Responsible for compliance with local regulations and specific local customer safety policies.
• Provide feedback to other GE teams for updates to work scopes, engineering practices, component quality and functionality, design changes and shop processes.

• Bachelors degree in Engineering or related technical field.
• Willingness to work various shifts, various days.
• Ability to travel within the country as needed for support and investigation.
• Proficiency in Microsoft Office applications (Word, Excel, Power Point).
• Ability to work in shop environment.
• Fluent in English and Korean languages.

Desired Characteristics:
• Minimum of 3 years of locomotive-specific experience. Ability to troubleshoot complex locomotive defects.
• Technical experience in a maintenance or production environment.
• Rail industry knowledge and work experience.
• Experience in a customer service role.

Locations: Republic of Korea ; Seoul

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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