Business Segment: Oil & Gas Downstream Technology Solutions
Location(s): China ; JiangSu; Suzhou
About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: Commercial Application Engineers (CAE) work in the Commercial Operations function, reporting to a Commercial Leader. CAEs manage and negotiate technical risk within the Inquiry to Order (ITO) process. CAEs are responsible for the technical content, cost and risk mitigation of customer Request for Quotations related to L2 and L3 projects.
Essential Responsibilities: CAEs use their knowledge of mechanical, controls and/or electrical engineering together with project experience and deep P&L product domain knowledge to develop engineering and installation work scopes, schedules and cost that facilitate total scope project offerings. They produce priced Bills of Material that meet customers’ technical requirements and end-destination technical regulations. In providing their deliverables, CAEs work with Sourcing, Sales, Field Applications Engineers/Technical Sales Engineers, Project Engineers and customers as required. Tactical guidance for a given RFQ is provided by a Commercial Manager who will have overall responsibility for receiving internal approval to issue the completed technical and commercial* quotes package within the required timescale.
(*Commercial Terms and Conditions for a given quote fall outside the scope of the CAE. Costing for any third party content is negotiated by sourcing).
The PB level CAE is responsible for defined work or projects up to those of moderate complexity. In this role you will follow an individual work plan and meets day-to-day short-term objectives and resolve issues through immediate action or short-term planning.
• Communicate individual customer requirements for Sales Manager in regards to design and quotation
• Communicate requirements for order fulfillment to sourcing and projects operations teams • Identify and develop new business opportunities to maintain and grow the sales pipeline • Develop and execute sales strategies relevant to the market opportunities • Gather industry intelligence to inform business decision-making • Direct customer management through clear communication internally and externally • Document competitors’ activities and assess potential market moves • Review and influence customer specifications to assure compliance and/or noted exceptions for development of equipment and service quotations • Make technical presentations to all levels of customer organization • Develop detailed engineering and installation work scopes, schedules and cost estimates to facilitate total scope project offerings • Manage and negotiate commercial and contractual risk within the Inquiry to Order (ITO) process • Contribute positively to regional sales, orders, profitability, and ITO quality goals • Abbey EHS.
Qualifications/Requirements: PB Qualifications/ Requirements (4000 characters max): • Bachelor’s degree from an accredited university or college (or a high school diploma) • At least 4 years of experience in a customer service or sales position
ELIGIBILITY REQUIREMENTS: · Willingness and ability to travel 20% of the time
Desired Characteristics: • Bachelor’s degree in Engineering (Mechanical, Electrical or Controls) preferred • Industry/Safety& Control valve experience well be preferred • Ability to perform engineering analysis and design, to develop engineering solutions in a team environment, • Good presentation skills • Strong creative problem solving skills • Sound interpersonal skills • Strong customer mindset • Good oral and written communication skills • Ability to communicate at all levels of the organization • Domain expert – deep technical knowledge of key products within a Product Line and their application • Mature self-starter – able to work with minimal supervision • Team player, exhibiting flexibility • Results oriented – must be prepared to see the job through • Commercially aware
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