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Sr. Staff UX Interaction Designer

  • GE Digital
  • Experienced
  • Posted 1/23/2017 11:19:48 AM
  • 2761668
  • Job Function: Digital Technology
  • Business Segment: Digital Information Technology & Digital Thread
Location(s): United States ; Ohio, Rhode Island, Florida, Georgia; Cincinnati, Atlanta, Providence, Miami


About Us:
GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
You will be a technology leader within the Service Management UX development team as part of Core Tech Solutions. If you know ITIL, great! If you don’t, don’t worry, we want you too! You and the team will be responsible for designing/developing cutting edge user experiences within ServiceNow and other technologies. This a technical position with key focus on user experience/interface. You will be SME expert in several technologies and be comfortable with Agile development methodology.

Essential Responsibilities:
  • Lead and influence business-wide discussions relative to current user experience projects and the future direction of design and user experience
  • Demonstrate a strong understanding of Agile / Lean UX methodologies
  • Guide effective documentation and communication of design - via wireframes, mockups, prototypes and user stories
  • Work with Product Owners/Managers to understand product requirements & vision

  • Lead evaluation of emerging design, technology, industry, and market trends
  • Assist in the analysis, design and development of a roadmap and implementation based upon a current vs. future state in a cohesive architecture viewpoint
  • Gather and analyze data and develop architectural requirements at project level
  • Support the development software and data delivery platforms that are service-oriented with reusable components that can be orchestrated together into different methods for different businesses.
  • Provide 24x7 on call support for Business Critical Incidents as needed


Qualifications/Requirements:

Basic Qualifications:

  • Bachelor’s Degree in Computer Science or in “STEM” Majors
    (Science, Technology, Engineering and Math) or a minimum of 8 years of professional
    technical experience Deep technical knowledge (4+ years) of ServiceNow in a
    development and/or platform management capacity
  • Minimum 2 years of proven experience with project management
    methodologies
  • Strong experience with web based development languages;
    specifically Javascript, Angular JS, Bootstrap, Ajax, HTML/CSS, Java
  • Solid understanding of the principles of design thinking,
    human/computer interaction.
  • Strong understanding of ITIL and Service Management
  • Agile Scrum experience a plus

Eligibility Requirements:

  • Legal authorization to work in the U.S. is required. We will
    not sponsor individuals for employment visas, now or in the future, for this
    job opening.



Desired Characteristics:

  • Skilled in standard design & wireframing tools (Adobe
    CC, OmniGraffle, Sketch), hand drawing and visual communication, time-based and
    interactive prototyping tools (Hype, Adobe Edge, Keynote).
  • ServiceNow Certified System Administrator, ITIL Certification
    or other relevant certifications
  • Excellent interpersonal and communication skills including
    the ability to communicate, orally and in writing, technical information to
    audiences at all levels
  • Creative, innovative, and flexible, with the ability to remain
    enthusiastic, while multi-tasking in a fast-paced environment
  • Comfortable with ambiguity, able to make decisions
    independently
  • Demonstrated customer focus, evaluating decisions through
    the eyes of the customer and partnering with customers to help shape their
    future initiatives

#DTR



Locations: United States ; Ohio, Rhode Island, Florida, Georgia; Cincinnati, Atlanta, Providence, Miami

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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