GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with GE Aviation! GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: This role is at the cutting edge of GE Aviation’s digital revolution and focuses on delivery of new digital applications, services & products, at strategic Digital Solutions customers within the aviation domain. Responsible and accountable for program delivery from contractual agreement, program initiation, through planning, execution, and close-out, you will engage at all levels within the customer’s leadership, technical, and operational teams, to drive outcomes, and deliver value.
In addition, you will :
Develop and execute engagement plans, emphasizing proactive customer relationship and expectation management
Use customer fastworks, and Lean Start-up techniques to develop and execute the program delivery plan, progress tracking, and decision making processes including, issue tracking, resolution, escalation, and resource allocation
Be responsible for account profitability and achievement of operational & financial objectives
Manage customer account service level and support standards, including tracking / reporting of tailored customer satisfaction scorecards and metrics
Manage multiple customer programs concurrently
Participate in the delivery of internal business growth and development initiatives, working across functions within the organization for a specific region
Assist in sales campaigns for new contracts and proposals
Develop and implement business plans to achieve contract profitability and work scoping
Participate in business and contractual discussions with customer
Lead invoice and cash collection in a timely manner
Bachelor’s degree from an accredited College or University
Minimum 5 years of experience in customer, engineering, and / or project and program management
Program Management Institute PMP accreditation
Proven capability to manage programs of diverse size and complexity
Proven capability to manage scope, schedule, costs and risks with internal and external customers
Experience managing complex projects and programs in the civil or military aviation, aerospace or manufacturing sectors
Domain expertise in airline operations is an advantage
Experience in the design, delivery, use of digital analytics, business intelligence, decision support solutions
Familiarity with civil aviation industrial sector in ASEAN region is an advantage
Prior experience representing GE or other employer in business and contractual discussions with customer
Strong oral and written communication skills
Strong influencing skills including building trust / credibility, motivating / engaging the team, and developing / promoting the team within a matrix organization
Ability to lead cross-functional and customer / supplier teams
Strong conflict resolution skills
Strong business and financial acumen
Ability to communicate with all levels of internal and external customer organizations, including upper management
Strong interpersonal and leadership skills
Why join one great company when you can join many? We are more than 280,000 people with jobs that range from biochemist to finance specialist to wind energy engineer. We’re passionate about making life better with new ideas and technologies. We’re diverse, supporting our communities in more than 140 countries. Experience personal growth and competency development as part of the GE team. Around the world, we are helping build the healthcare, transportation and aviation of the new century.
At GE Aviation, we are imagination at work. Whether we’re manufacturing components for our GEnx engines or driving innovation in fuel and noise reduction, the GE Aviation teams are dedicated to turning imaginative ideas into advances in aviation that solve some of the world’s toughest problems. Join us and you’ll find yourself in a dynamic environment where our ongoing, substantial investment in research and development keeps us moving forward and looking ahead. Here you’ll work collaboratively and across functions with the highest caliber talent, utilizing cutting-edge technology and processes. Whether it’s the next generation of ecomagination products or the future of aircraft engines, we’ve got the state-of-the-art resources to make those innovations a reality. If you’re passionate about aviation and looking for a career rich with challenges and unlimited opportunities for growth and advancement, then join GE in reengineering the sky through aviation innovations that will impact the globe for generations to come.
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