Location(s): Poland; Various locations in Poland: Małopolska (Kraków area), Śląsk (Katowice area), Dolny Śląsk (Wrocław area) and Pomorskie (Trójmiasto) voivodeship.
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Role Summary: We are looking for a number of proactive engineers to be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to Magnetic Resonance, Computed Tomography, X-Ray modalities in Małopolska (Kraków area), Śląsk (Katowice area), Dolny Śląsk (Wrocław area) and Pomorskie (Trójmiasto) voivodeship.
Essential Responsibilities: • Technical: Maintains all models specific to a modality. • Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems. • Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers. • LCT: Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team. • Business growth: Assists in the growth and direction of business in his/her geographic area. • Productivity: Responsible for Warranty and PMS contract cost control. • Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts. • Installation: Plays a leading role in complex and multifuntional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement
Qualifications/Requirements: • Qualified to Degree level or equivalent. • Technical analytical skills. • Prior Field Services experience. • Comprehensive knowledge of a specific modality Magnetic Resonance, Computed Tomography, X-Ray modalities. • Sought by others for guidance and advice. • Proficiency in English & Polish languages. • Ability to work independently with minimum direction. • High work standards and quality. • Initiative and motivation. • Plans and organizes work effectively. • Excellent communications, listening and interpersonal skills. • Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs. • Ability to travel extensively.
Locations: Poland; Various locations in Poland: Małopolska (Kraków area), Śląsk (Katowice area), Dolny Śląsk (Wrocław area) and Pomorskie (Trójmiasto) voivodeship.
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