About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: Description: Provide technical support to improve product quality. This position will focus on product quality through data analysis and issue resolution. This person will be responsible for driving the non-conforming material process and root cause investigation through coordination with Production Support Engineers and Supplier Quality Engineers.
Essential Responsibilities: Key responsibilities include: Ownership of the NCR and MRB processes Lead analysis of defect data and CAPA creation / resolution and maintain records as specified by the GEHC quality system Interface with Supplier Quality on supplier related defects Conduct root cause analysis on product quality issues, identify trends, and communicate with SQEs, Engineering, PSEs, and feeder plants through SABRE for resolution. Reduction of MRB and non-conforming material inventory Ownership of PSRs and PQRs Ensure compliance through validation and verification (V&V)
Qualifications/Requirements: Quality Specific Goals: 1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position 2. Complete all planned Quality & Compliance training within the defined deadlines 3. Identify and report any quality or compliance concerns and take immediate corrective action as required 4. Knowledge and understanding of production process work instructions and operates within them to ensure that a device conforms to its specifications 5. Ensures the creation of accurate, complete and timely records and DHRs
Qualifications: 1. Bachelors Degree in Engineering or HS diploma and 6 years of product quality/supply chain experience 2. Technical knowledge of manufacturing processes 3. Strong communication skills, verbal and written 4. Working knowledge of Excel, Word, Power Point, Minitab, etc
Desired Characteristics: Preferred Qualifications: 1. Green Belt Certified 2. Lean manufacturing experience 3. Demonstrated ability to lead and develop teams 4. Demonstrated analytical, process management skills
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