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Staff Application Operations Engineer

  • GE Digital
  • Experienced
  • Posted 1/31/2017 2:58:18 PM
  • 2741000
  • Job Function: Digital Technology
  • Business Segment: Digital Information Technology & Digital Thread
Location(s): United States ; Michigan, Ohio; Cincinnati, Van Buren Township


About Us:
GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
We are seeking an experienced individual to join our implementation and client service delivery team working on a highly visible multi-generation Oracle Financials implementation project in support of GE's Corporate Strategic Initiatives. In this role s/he will partner with the business & our technical and functional teams to identify simplification & standardization opportunities, gather business requirements, design, implement solutions and provide world-class client-centric service/support.

Essential Responsibilities:
The incumbent is accountable for service delivery excellence of all assigned projects / issues including project reviews, feasibility and cost benefit analysis, prioritization, execution and closure of work products related to ERP processes and SRs.
  • Work as a trusted partner with finance and technology teams and end-users to evaluate and deliver improved business processes through cost effective solutions
  • Responsible to manage client demand/priorities and to create and implement software solutions meeting expectations
  • Address client requested and system driven production support matters to ensure timely issue resolution, high system availability and the financial close & shipments/billings meet service levels.
  • Effectively extend Oracle eBusiness Suite / ERP Cloud architecture / capabilities through sound design and the development across functional area
  • Responsible for definition through deployment and supportusing agile practices
  • Drive ERP technical requirements and implement standardized solutions
  • Responsible for ERP software release and configuration management across environments
  • Responsible for life-cycle documentation adherence to standards and quality of solutions through effective test and quality management practices
  • Contribute to the operations procedures library and project lifecycle documentation

    Qualifications/Requirements:

    Basic Qualifications

  • Bachelor’s Degree in Computer Science, Information Management or other technical / IT field, OR a minimum 5 years of relevant, hands-on, IT work experience
  • Minimum 5 years of experience with Oracle ERP / Cloud systems development, maintenance & support with proven track record of Financials and/or Supply Chain disciplines
  • Minimum 5 years of experience in Oracle ERP / Cloud technical design, development, implementation and maintenance/support of EBS customizations, extensions, modifications, localizations & integrations (aka CEMLI or RICE components)

    Eligibility Requirements

  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job

    Desired Characteristics:
  • Familiar with meeting SOX audit and application control/integrity requirements and creating SDLC/compliance documentation
  • Demonstrated in-depth technical knowledge of Oracle eBusiness Suite (EBS) Release 11/12
  • Oracle EBS systems development, implementation & support/maintenance knowledge
  • Ability to build multi-faceted relationships and perform development and support across cross-functional project teams
  • Strong interpersonal and technology skills
  • Positive attitude and confidence in working with high profile initiatives
  • Detail oriented with superior organizational skills
  • Finance/Accounting and/or Technology background or similar experience
  • Must be a Self-starter and able to think "outside the box" when developing simplification solutions and creating IT value
  • Must be able to work well in a dynamic fast-paced team environment, building strong relationships and credibility
  • Must be able to manage multiple cases/projects and maintain customer focus
  • Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities
  • Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources
  • Demonstrated customer focus – evaluates decisions through the eyes of the customer; builds strong customer relationships and creates processes with customer viewpoint
  • Strong analytical skills – strong problem solving skills, communicate in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve
  • Change oriented – actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways

    #DTR

    Locations: United States ; Michigan, Ohio; Cincinnati, Van Buren Township

    GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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