About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: Life Sciences Japan Services Director will lead over JPY1.5B Asia Pacific Services business for legacy Life Sciences. The position reports to Life Sciences Japan General Manager and Life Sciences Global Services General Manager.
Essential Responsibilities: This position will be responsible for the Japan Life Sciences Services P&L to include: • Develop and define growth initiatives and operating plans in concert with Sales, Marketing, Business Operation, and Finance to accomplish targeted revenue and margin goals. • Ensure operational processes (PM completion, Overtime management, NCR, FE Tool utilization, EPM utilization) are optimized. • Coordinate marketing strategy that informs Life Science customers of GE's presence and offerings such that we become service provider of choice by driving VOC (Voice of Customer). • Strong understanding of various service models and how to grow revenues and margin • Continuously challenge and seek new business models to expand product offerings (both tangible and intangible) that will meet the needs of customers across various market segments (government, academic, pharmaceutical research and manufacturing) • Active member of the Japan Commercial organization working across business and functional areas with a focus on meeting changing customer demands and delivering business objectives. • Accountable for positive leadership and culture of the Japan team through ongoing direction, coaching, and career development of leaders. Leads and cultivates a culture of GE growth values, and integrity. . Own FE training, coordinate NPI launch readiness, cost saving, and EHS/compliance initiatives, including the EHS performance review and compliance review. Implement system, process, and people productivity plans required to enable pole simplification and success. • Create an environment of inclusive leadership where diverse thought drives new ideas and actions that grows the business and members of the team.
Qualifications/Requirements: < Identified Strong Candidate > - 5 or more years of Leadership experience - 5 or more years of service, sales or commercial-related operations - Proven experience leading a project or team, managing customer relationships - Ability to develop and execute multiple priorities and approaches to meet objectives - Exceptional interpersonal skills - Proven team builder and leader - Strong financial acumen - Proficiency in Japanese and English
Desired Characteristics: - MBA - Experience working in matrix organization - Demonstrated verbal and written communication skills - Prior field sales or field service experience
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