Business Segment: Global Operations Human Resources
Location(s): Republic of Korea ; Seoul
About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: The Global Operations (GO) – HR Site Leader will lead GO HR on-site service delivery including but not limited to enterprise standards activation, key initiative implementation and communication with all key stakeholders (Employee HR Manager, HR Business Partners, as well as other CoE/functions) and payroll vendor management. In the capacity, he/she needs to partner with GO HR Center Korea team to drive the operational compliance, productivity and efficiency in site.
Essential Responsibilities: • Drive the Enterprise Standards implementation while reflecting local needs • Drive key stakeholders’ engagement through a transparent operating rhythm and ensure deep understanding of key stakeholder expectations • Responsible for key GO HR initiative communication and collect feedbacks for continuous improvement • Lead key local payroll & benefits activities including but not limited to: - Support annual individual income tax settlement and retirement pension program - Act as local GMS contacts, support the local contracts & process - Supervise progress of audits recommendations and coordinate corporate review sessions • Support local M&A activities to ensure the smooth transition for GO HR scope activities • Lead GO HR post migration follow-up actions • Collaborate with multiple HR, Finance and GE Business teams on continuously improvement of wing-to-wing process streamline, standardization and digitization. Identify & deliver on opportunities for maximizing effectiveness and productivity.
Qualifications/Requirements: • Minimum 6 years’ work experience with demonstrated achievement and leadership in HR, finance and/or operations/service-oriented environment, prefer to have payroll operation experience • Degree in Business Administration or related field • Leadership experience in a complex customer services orientated operational environment • Demonstrated effective project management and implementation of business change initiatives achieving service excellence objectives and simplification deliverables. • Solid analytical skills and process mindset, including the proven ability to drive process improvements. • Strong presentation and status reporting skills. • Comprehensive understanding of and ability to assimilate regulatory and compliance requirements into an ongoing operational framework. • Fluency in the local language and English, with professional verbal & written communication skills
Desired Characteristics: • HR Shared Service leadership experience. • Experience in managing third party payroll providers • Building, leading & developing a high-performing team through engaged and passionate leadership. Energizing, empowering and inspiring colleagues to achieve their full potential • Excellent customer and stakeholder change management skills, including strong influencing skills.
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