Business Segment: Digital Information Technology & Digital Thread
Location(s): India ; Bangalore
About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: Reporting to the Architecture & Operations Leader, the SAP Basis Business Architect will be responsible for the day to day business priorities and escalations on all SAP products, associated interfaces and bolt-on systems. The candidate will establish operating rhythm with business Program Managers / Project Managers / Business Process Leaders / Business users to deliver best in class service and support.
Essential Responsibilities: • Own Basis and authorization related projects, support and priorities for all SAP and associated products for the primary business and act as back-up for at least one other business. • Establish and drive best practice solutions, standards, processes and knowledgebase whilst maintaining an accurate business specific supporting documentation repository. • Work with the operations teams to deliver a predictable and regular maintenance plan for all supported products in line with business operational windows to ensure product support and compliance. • Participate in regular operations reviews and drive excellence • Work with CAS, compliance teams and external auditors to provide data and processes for audit and reviews to meet annual and ad-hoc requirements. • Act as the primary technical conduit between the Basis Shared Service and the business contacts. • Manage all escalations and major outages to for the primary business.
Qualifications/Requirements: Bachelor's degree in Information Technology/Engineering/Business Management with minimum 5+ years of SAP Basis work experience leading projects and operations. • Experience in new implementations / roll-out /Enhancements and Support. • Experience in all technical aspects of SAP environment including design, build, performance tuning and operations. • Operational experience of managing multiple SAP products and versions including but not limited to ECC, BW, CRM, GRC, APO, PO and Solution Manager; on multiple OS (Unix, Linux, AIX, AS/400, Windows) and DB (Oracle, DB2, MaxDB, MSSQL) platforms. • Experience of leading a technical team, performing technical reviews, setting operational standards. • Experience in working with globally distributed multi-cultural teams. • Strong written and oral communication skills. • Highly motivated, Self-starter.
Desired Characteristics: • Strong interpersonal, leadership and influencing skills. • Excellent analytical skills. • Quality and cost driven. • Exposure to new dimensional SAP technologies like Fiori and SAP HANA, etc. #DTR
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