Business Segment: Healthcare Information Technology & Process Excellence
Location(s): India ; Bangalore
About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: Serves as Senior technical expert responsible for the design and implementation of Siebel Platforms
Essential Responsibilities: Responsible for ensuring that product performs and operates at scale. Inspect current product to identify bottlenecks to redesign and refine product based on load. Define and implement a test infrastructure to ensure product meets its key performance indicator defined by stakeholders. Evaluate, use and promote a consistent set of tools for performance evaluation and analysis. Skilled in breaking down problems and estimate time for development tasks. Skilled in providing oversight and mentoring team members. Shows ability to effectively delegate work. Demonstrates the ability to make informed technology choices after due diligence and impact assessment. Understands whole enterprise solution or service, its components and the interrelationship between them while being an expert in the assigned capability. Serves as subject matter expert (SME) on product performance measurement. Possesses advanced domain knowledge and shows great customer focus. Demonstrates clarity of thinking to work through limited information and vague problem definitions. Expert in processes / methodologies and skilled in build & performance testing processes. Articulates the need for scalability and understands the importance of improving performance through testing. Expert in assessing application performance and optimizing/improving it through design and best coding practices. Serves as SME and works closely with support and infrastructure services in troubleshooting customer and operational issues. Helps drive pair programming practices and code reviews across the team. Promotes transparency by proactively sharing design choices with appropriate audiences with detail and timeliness. Examines the structure and architecture of the software with an eye for performance. Identifies bottlenecks when possible. Ensures there's adequate planning for redesign and rescaling as loads shift. Ensures that code meets the design and includes the proper options for changing the configuration as demands shift with growth. Ensures that code standards are met. Ensures that architectural and design review includes a section devoted to Performance, Scalability, Reliability and Recovery. Ensure all performance requirements meet customer/product needs. Can clearly understand and articulate performance requirements for the product Skilled with using tools for performance analysis, identifying bottlenecks and troubleshooting.
Qualifications/Requirements: Qualifications: • Siebel application Performance experience • Minimum 7 years experience in Siebel Application Design / Administration and Technology on the Solaris and Linux platform. Deep understanding of various components of siebel and strong understanding of design for performance from application development and configuration standpoint. • Strong planners, communicators, and effective project management skills • Experience with process quality methodology • Experience in architecting global, large-scale applications, which span multiple countries and business units • Ability to work across multiple projects simultaneously • Drive to learn new technology and build in-depth expertise • Exposure to large CRM environments (200+ users, database > 1 Terabyte) • Demonstrated Siebel applications administration and configuration management /delivery experience • Detailed management and architecture exposure to Siebel applications • Understanding of I/O subsystems, Siebel schemas and associated dependencies • Experience/general knowledge of Manufacturing or CRM systems, data models and interfaces • Excellent written and verbal communication skills • Analytic, creative and business-focused problem solver • BS Degree in Information Systems, Computer Science or related technical discipline or equivalent
Desired Characteristics: Knowledge of Siebel Administration / APIs / Siebel APIs • Understanding of Release management process • PMP /ITIL certified • Experience in the Healthcare industry • Green Belt certified #DTR
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