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Application Operations Engineer

  • GE Digital
  • Experienced
  • Posted 1/23/2017 8:13:53 PM
  • 2790374
  • Job Function: Digital Technology
  • Business Segment: Digital Information Technology & Digital Thread
Location(s): India ; Bangalore

About Us:
GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
The Oracle EBS DevOps Analyst will be responsible for Operational support of Oracle Finance modules and also for the delivery of new solutions for the modules. In this role you will be expected to partner with module owners, and other analysts to design solutions to support the ERP projects leveraging the various Finance modules. In addition, the analyst will work with the rest of the team to resolve tickets and issues to maintain system stability and availability.

Essential Responsibilities:
• Observe, evaluate and document existing business processes and requirements and work with module owners and project engagement teams to determine an effective functional specifications and global design/solution.
• Provide recommendations around how to leverage the IT systems to improve operational efficiencies.
• Support the design, creation and maintenance of system interfaces between internal and external sources.
• Learn and support customizations and interfaces of varying complexity within the ERP space, suggesting where possible to replace customization with vanilla Oracle processes of equal or greater functionality.
• Provide support to users and assist with troubleshooting application & business process issues and provide basic training around the solutions delivered.
• Improve process flow and user documentation for different oracle related modules and enhance user knowledge and competency.
• Coordinate with business users and external vendors / corporate shared services to maintain system stability and provide quick resolution to issues.
• Support the IT organization and finance with month end close activities as related to the module.
• Delivery of Oracle EBS Solutions for the Finance modules (AP, AR, GL, SLA, Intercompany, FA, PA, SOA).
• Monitoring alerts and Appworx to proactively manage any critical functions before failure.
• Support Code migrations/production releases.
• Create and manage Service Now tickets and changes as required.
• Perform other duties as assigned based on business needs: i.e., special projects, Enhancements etc.

• Bachelor’s Degree in Information Systems, Information Technology (IT), Computer Science, or Engineering from an accredited college or university.
• Minimum of 5 years of experience in an Oracle EBS TechnoFunctional Expert.
• Minimum of 3 years’ experience with Oracle EBS R12 with focus on the Financials Modules.
• Proficient in SQL, PL/SQL with minimum of 5 years’ development experience.
• Minimum of 3 years in IT operational role.
• Knowledge and familiarity in underlying Oracle ERP applications database architecture, as well as Oracle database and development tools (SQL Developer) is required.
• Knowledge of Project and Software Development Life Cycle Methodologies Capable of planning and organizing work and processes in a continuously moving support model.
• Ability to work in a fast-paced environment coordinating with internal customers to help support and enhance business systems.

Desired Characteristics:
• 3- 5 years’ experience supporting and developing solutions for the Oracle EBS Finance modules.
• Experience with query optimization and tuning with both Oracle EBS standard code and customizations.
• Experience with integrating 3rd party tools into Oracle through API’s and Fusion middle ware.
• Experience with enterprise scheduling (i.e. Appworx).
• Basic familiarity with Linux/Unix architectures and concepts as it relates to the EBS application.
• Basic familiarity with networking, firewalls, vpn’s and other infrastructure concepts as it relates to connecting users to the ERP or integrating to internal and external applications.
• Strong team player, with the ability to collaborate well with others, to solve problems and actively incorporate input from various sources.
• Demonstrated customer focus, with the ability to evaluate decisions through the eyes of the customer, build strong customer relationships, and create processes with customer viewpoint.
• Strong analytical and problem solving skills, with the ability to communicate in a clear and succinct manner and effectively evaluates information / data to make decisions.
• Strong interpersonal, and leadership skills, with proven abilities to communicate complex topics to peers in a simple, clear, plan oriented manner.
• Ability to anticipate obstacles and develop plans to resolve those obstacles.
• Change oriented, with the ability to actively generates process improvements, support and drives change, and confront difficult circumstances in creative ways.
• Resourceful and quick learner, with the ability to efficiently seek out, learn, and apply new areas of expertise, as needed.
• Highly self-motivated, with the ability to work independently.
• Strong oral and written communication skills (English).
• Strategic and clear thinking to translate discreet and complex ideas to business-driven results.
• Detail-oriented with a strong drive to enforce common standards.
• Demonstrated acceptance and adherence to high ethical, moral, and personal values.

Locations: India ; Bangalore

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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