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Top Issues Program Manager (m/f)

  • GE Renewable Energy
  • Experienced
  • Posted 1/22/2017 9:03:08 AM
  • 2798922
  • Job Function: Services
  • Business Segment: Renewable Energy OnShore Wind
Location(s): Germany ; Germany, Spain, Turkey

About Us:
GE Renewable Energy is a 9 billion dollar start-up that brings together one of the broadest product and service portfolios of the renewable energy industry. With 13,000 employees present in more than 40 countries, and headquartered in Paris, GE Renewable Energy is backed-up by the resources of the world's first digital industrial
company. We take the earth's most abundant resources - the strength of the wind, the force of water, and the heat of the sun, - and put them to work with breakthrough technology that unleashes their true possibilities.
Combining onshore and offshore wind, hydro and innovative technologies such as concentrated solar power, GE Renewable Energy has installed more than 370 gigawatt capacity globally to make the world work better and cleaner.

Role Summary:
The Top Issue Program Manager will lead and coordinate the implementation of systematic improvements for the most prevalent fleet-wide issues across the Wind business by coordinating different functions such as Engineering, Sourcing, Projects and Services, Warranty and Finance, focusing on lowest cost and greatest business impact. This individual will maintain clear communication for ongoing top issues, accomplish cost avoidance, cost of quality reduction and support vendor recovery.

Essential Responsibilities:
In this role, you will:

  • Be responsible for the program management of field quality issues for GE Wind

  • Lead and coordinate cross-functional teams to achieve field quality issue resolution

  • Challenge the team for productivity and cost saving solutions

  • Implement solutions for field quality issues

  • Manage the cost of quality for our business as it relates to implementing solutions for field quality issues

  • Support commercial and technical discussions with our suppliers

  • Travel to customer / supplier sites to lead the validation or testing of field solutions before releasing widespread

  • Prepare technical information letters and manage clear and consistent communications for internal and external Customers

  • Prepare business cases around each field issue program to be presented to the senior GE Wind Leadership Team

  • Present the technical solution strategy and provide progress updates to the leadership


  • Bachelor's Degree in engineering or equivalent wind field experience
  • Comprehensive functional experience (Project Management /Field Services/ Customer Exposure) as this role requires to lead cross-functional teams and lead regular customer communication
  • Ability to communicate effectively across a diverse audience, proven ability to interpret customer requirements and identify needs
  • Fluent in English

Desired Characteristics:

  • Advanced degree from an accredited college or university
  • Superb program management skills
  • Self-starter, with personal ownership
  • Imagination to develop creative and cost-beneficial solutions for customers
  • Strong industrial awareness
  • Ability to use Microsoft products such as Word, Excel, Power Point, Access
  • Wind, Gas, Steam, or Generator installation, maintenance, and commissioning experience
  • Ability to speak and understand German
  • Green belt certification or equivalent quality certification
  • Demonstrated success in working in a multi-functional / matrix team environment


Locations: Germany ; Germany, Spain, Turkey

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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