About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: The Inside Sales Analyst partners and maintains close relationships with client’s commercial teams to define, execute and nurture remote campaigns (non face to face), to generate business opportunities across different industries in the LatAm Region.
Promote product and services via phone, email and other channels as required
Conduct a minimum of 30 rated calls of prospecting activity on a daily basis
Initiate, build and maintain relationships with prospects and current GE customers by providing information about products and services
Start conversations with decision makers (“right persons”) to generate interest and detect demand on products and services offered
Qualify opportunities and route according to business rules
Handle customer’s and prospect’s requests and provide necessary support
Register all relevant information captured during customer interactions in CRM tools
Identify additional campaigns through close and constant communication with clients and business partners
University degree (completed or in process)
1+ years of previous customer service or sales experience
Previous out-bound call experience
Effective and professional verbal and written communication – both with internal and external customers
Ability to work in a team or individually if required
Proficient end-user desktop computing skills including MS Office and Outlook
Excellent interpersonal skills
Demonstrate professionalism and quality on all contact with prospects and clients
Creative and innovative personality
Outgoing and curious
Sales and service mindset, customer-focused approach
Result-oriented personality and capability to overcome obstacles
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