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Customer Order & Fulfillment Specialist (12 month FTC)

  • GE Aviation
  • Experienced
  • Posted 1/23/2017 11:20:55 AM
  • 2797608
  • Job Function: Services
  • Business Segment: Aviation Avionics & Digital Systems
Location(s): United Kingdom ; Cheltenham

About Us:
GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

It is not about your career… it is not about your job title… it is about who you are…. It is about the impact you are going to make on the world. You want to go into uncharted waters… do things that haven’t been done to make yours and someone else's life better. GE has been doing that for decades! We will continue to do so! We are the world’s digital industrial company.

At GE Aviation, we are imagination at work. Whether we’re manufacturing components for our GEnx engines or driving innovation in fuel and noise reduction, the GE Aviation teams are dedicated to turning imaginative ideas into advances in aviation that solve some of the world’s toughest problems. Join us and you’ll find yourself in a dynamic environment where our ongoing, substantial investment in research and development keeps us moving forward and looking ahead. At GE, developing people is embedded in our culture and integral to our growth. Here you’ll work collaboratively and across functions with the highest caliber talent, utilizing cutting-edge technology and processes. Whether it’s the next generation of ecomagination products or the future of aircraft engines, we’ve got the state-of-the-art resources to make those innovations a reality. If you’re passionate about aviation and looking for a career rich with challenges and unlimited opportunities for growth and advancement, then join GE in reengineering the sky through aviation innovations that will impact the globe for generations to come.

GE is diversity. We aim to employ the worlds’ brightest minds to help us create an unlimited source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles - people like you!

Role Summary:
Responsible for facilitating transactions as part of a Services agreement or Customer order. Includes activities such as processing transactions, managing processes, and fulfilment of orders.

Essential Responsibilities:

• Facilitate order management - process order intake, input into internal systems.
• Connect to customer portals and systems.
• May support forecasting, billing and collection activities.
• Key contact for customer inquiries. Work with operations to understand and communicate commits and status to customers.
• May also engage in sales activities for assigned customers.
• Major contribution to the development of an operational year plan for own department activities of the team.
• Suggests improvements in products, processes and procedures.
• Global Trade Management Population and End User Undertaking and License Management
• Provide pro-active support to the wider PM community
• Works together with people from the business unit.
• Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.
• Expedites orders where necessary


• Bachelor's degree from an accredited university or college (or a high school diploma / GED with experience in a Customer or Account Services role) or equivalent knowledge and experience.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EU/EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post, as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information please visit the UK Border Agency website

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance

Desired Characteristics:

• Strong IT skills
• Ability to extract, manipulate and understand data
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Ability to work independently and as part of a team
• Strong problem solving skills.
• Understanding/experience of US/UK License requirements

Locations: United Kingdom ; Cheltenham

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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