Location(s): United States ; New York; Schenectady
About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: The Staff Systems Administration Engineer will be responsible for providing system administration support of enterprise asset management and plant maintenance systems within GPS North America factories. In this role, you will also be responsible for executing and delivering system upgrade and enhancement requirements, manage mobility solutions, and administration of established integrations with other systems.
Own, manage system health and uptime based on business defined SLA
Own, manage system continuous performance improvement
Optimize all system environments to get best results based on capacity growth
Use industry best practices to improve performance monitoring processes
Analyze system logs and identify potential system issues
Report design and development using system and external reporting tools
Introduce and integrate new technologies into existing system environments.
Perform routine audits of all systems and software.
Add, remove, or update user account information, resetting passwords, etc…
Answer technical queries and assist customers
Ensure optimal security standards are being applied to all system environments
Responsible for documenting the configuration of all system environments
Troubleshoot any reported problems.
Identify and resolve issues to minimize impact to plant operations.
Technical problem solving, research, testing, and troubleshooting
Serve as escalation point for ticket and incident facilitation and monitor to resolution.
Understand the manufacturing systems and processes, its critical information flows, and support requirements.
Work with cross-functional groups to coordinate design, development, and deployment activities
Handle multiple projects and enhancements at the same time, ensuring deadlines are met while driving best practices
Initiate direct communication with specific customers, clients, suppliers and systems personnel
Act as a change agent for business processes
Keep up to date with enabling technologies and work as a partner to promote their use
Bachelor's Degree in Information Systems, Information Technology (IT), Computer Science or Engineering from an accredited college or university.
Minimum 5 years of technical hands-on experience supporting or delivering technology services in a large enterprise environment.
Minimum 5 years working experience providing Windows & UNIX based management and support with hands on experience in configuration and deployment.
Process-oriented; able to devise and implement plans and courses of action from high level down to individual steps.
Strong team player who collaborates well with others to solve problems and actively incorporates input from various sources.
Strong problem solving skills, communicates in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve.
Change oriented; actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways.
Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities.
Working knowledge in some of the following subject areas: Windows management, LINUX management, VBscript, Active Directory, Single Sign On, Shell
Scripting, Oracle, SQL, WebServices, XML, Predix, Networking, Server Management
Demonstrated Customer First focus
Ability to establish partnerships with site leaders and business partners
Strong technical acumen and business analytic skills
Established success in satisfying the needs of client base, and the ability to prioritize in a demanding environment
Results-oriented with the ability to work well under pressure
Strong interpersonal and presentation skills with ability to influence and lead both business leaders and technical teams
Anticipates risks and obstacles, and develops plans to mitigate and/or resolve
Applied Fast works techniques to implementations
Ability to communicate complex solution concepts in simple terms
Ability to provide multiple solutions to business problems
Strong Oral and written communication skills
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