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Field Services Supervisor

  • GE Renewable Energy
  • Experienced
  • Posted 2/1/2017 4:20:57 PM
  • 2774750
  • Job Function: Services
  • Business Segment: Renewable Energy Hydro
Location(s): United States ; Washington; Monroe


About Us:
GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.


GE Renewable Energy is a 9 billion dollar start-up that brings together one of the broadest product and service portfolios of the renewable energy industry. With 13,000 employees present in more than 40 countries, and headquartered in Paris, GE Renewable Energy is backed-up by the resources of the world’s first digital industrial company. We take the earth’s most abundant resources - the strength of the wind, the force of water, and the heat of the sun, - and put them to work with breakthrough technology that unleashes their true possibilities. Combining onshore and offshore wind, hydro and innovative technologies such as concentrated solar power, GE Renewable Energy has installed more than 370 gigawatts capacity globally to make the world work better and cleaner.



GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
As the Field Service Supervisor you will be responsible for the organization, logistic, and supervision of the on-site mechanical interventions for Plant Support within the local service center.

Essential Responsibilities:
As the Field Service Supervisor, you will:

  • Develop Plant Support and ensures Customer proximity (e.g. plant visits)
  • Be responsible for the site function within the area of the Local Service Centre
  • Ensure emergency on-site inspections and assessments
  • Be responsible for directing the on-site work, while respecting the budget and timing allocated by the Local Service Centre Manager
  • Be responsible for tools management in the Local Service Centre and interface with Field Service Manager
  • Coordinate with Field Service Manager for needs of additional or specific resources or tools
  • Identify and select sub-contractors, management of teams
  • Fill time sheets, working orders, daily reports, control sheets, nonconformity reports, etc.
  • Work on-site with team if the working charge allows it
  • Actively seek to improve project results through change orders
  • Write the intervention reports in collaboration with the Local Service Center Manager and reports on processes to Plant Support Manager
  • Ensure the development of standard procedures for Field Service operation
  • Ensure a strict application of quality and EHS requirements by Field Service teams
  • Complete the documents related to working incidents and accidents, and validate with the health, security and environment responsible
  • Communicate with Technical Training Manager on technical development needs
  • Assist Service Sales Manager and Local Service Center Manager in preparation of offers

    Qualifications/Requirements:
    Bachelor's Degree (OR High School Diploma / GED with a minimum of 8 years of field service experience in an Industrial environment)

    ELIGIBILITY REQUIREMENTS:

  • Ability and willingness to travel 50% as required

    Desired Characteristics:
  • Minimum of 5 years of experience in industrial mechanics
  • Minimum of 2 years of experience supervising others
  • Excellent general knowledge of all Hydro Services and Products and detailed know-how on one or more specific Hydro product
  • Proven leadership skills, able to motivate and develop employees, pro-active milestone management
  • Demonstrated ability to manage workload and budget planning, delegate while keeping a close monitoring and to isolate / analyze problems / risks
  • Understands the importance of Services attitude (being available to the customer, responsive to customer’s needs, flexible and willingness to build close customer relations)
  • Quality assurance & EHS experience
  • Fluency in the spoken English language

    To stay connected with exciting news and the latest job opportunities from GE businesses, follow us on twitter: @geconnections

    Locations: United States ; Washington; Monroe

    GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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