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Lead Project Management Specialist

  • GE Oil & Gas
  • Experienced
  • Posted 1/23/2017 8:06:29 PM
  • 2793478
  • Job Function: Project Management
  • Business Segment: Oil & Gas Digital
Location(s): India ; Mumbai


About Us:
About Us:

GE {NYSE: GE} works on things that matter. The best people and the best technologies taking on the toughest challenges. GE operates in over 160 countries and employs more than 300,000 people worldwide, finding solutions in energy, health and home, transportation and finance to build, power, move and cure the world. Not just imagining. Doing.

Business Overview:

At GE Digital, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in. At GE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s about making the world work better. Stay connected with us. Join our Talent Community!

Role Summary:
This role helps lead execution of customer engagements focused on building out its APM Predix-enabled solutions to world’s oil & gas customers. This role will work with teams that build long-term relationships with customers. They will enable the customer to successfully navigate the ups and downs of engagement to end-delivery, and will ensures that the team is remaining committed to successful outcomes and drive towards repeat account engagement.

Essential Responsibilities:
Essential Responsibilities:
In this role, you will:
• Be on a team who is the primary owner of a customer engagement where you drive their ultimate success maximize the value they get from their engagement journey regarding oil and gas Predix-enable APM solutions from the prototyping, proof of concept, pilot and production phases.
• Work to prepare all consultation materials, power points, and visual aids for the engagement process.
• Support the Engagement Leader in workshop facilitation and customer problem solving.
• Be on an engaged customer solution team reporting to you focused on customer delivery toward client engagement phasing and execution objectives.
• Build value-based relationships with your customer ensuring that they remain satisfied as a GE customer.
• Develop user journeys with customers, build out workflows, facilitate engagement sessions.
• Advocate internally and lead initiatives that will deliver additional value for our customers.

Qualifications/Requirements:
Basic Qualifications:

• Bachelor’s Degree from a four-year college.
• Significant experience on design theory, and/or user journey/workflow analysis
• 4+ years of professional experience in customer-centric engagement or consultative roles, such as management consulting, sales engineering, or business development.
• Ideally, candidate would have experience in oil and gas industry, either through an engineering or technical career, or have experience in the industry through consultative engagement roles of increased responsibility.

Eligibility Requirements:
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job
• Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
• Must be willing to travel +50%

Desired Characteristics:
Desired Characteristics:
• A true passion for customers and Customer Success with the ability to build and sustain strong relationships with clients, including a quick and keen ability to understand the stakeholder landscape within customer environments and identify heat maps for all customer engagements.
• Strong cross-functional leadership skills to advocate and champion activities and initiatives on behalf of customers, and willingness to travel and spend time on customer sites.
• Ability to identify value-based solutions with the customer, and handles account issues at the highest of professional standards, and can juggle multiple requests from customers – from deep technical discussions on the Predix Platform, to aligning APM functionality and new opportunities for development to customer use cases.
• Creative and curious learner who listens to customers, and is eager to understand their overall internal journey and strategies, and how GE can support and enhance their strategies. Strong willingness to learn core GE technologies and teach customers.
Additional Expertise:
• Oil and gas experience is a plus.
• Experience with Omnigraffle and other design suites is a plus.
• Previous consulting experience at a highly regarded firm is desired.
• Technical four-year degree (engineering/computer science) is a plus.
• Experience with project management processes (PMBOK processes) is a plus.
• Experience with agile development (proof of concept, pilots, production) and rapid prototyping is a plus.

How to Apply
To be considered for a future position, please submit your resume/CV via the GE Careers website http://www.gesoftware.com/careers/

Equal Employment Opportunity
GE Corporation is an Equal Opportunity Employer and welcomes diversity.

#DTR

Locations: India ; Mumbai

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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