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Life Care Solution Account Manager

  • GE Healthcare
  • Experienced
  • Posted 1/24/2017 10:57:01 PM
  • 2642323
  • Job Function: Sales
  • Business Segment: Healthcare Life Care Solutions
Location(s): Poland ; Warsaw


About Us:
GE Healthcare IT is uniquely positioned to deliver integrated care solutions—and we are investing $2 billion in software to create and enable technology that improves the way healthcare is delivered to patients globally.

GE can fuse its 130 year track record of revolutionizing healthcare with tomorrow’s technology to stay ahead of constantly evolving healthcare needs. We are one of the only global companies with a broad portfolio of medical devices, software, services, consulting, integration and financing capabilities that can be applied across new integrated care delivery models.

Our vision is to deliver the next generation of IT performance breakthroughs for health systems caregivers and the patients they serve. Both patients and providers need more consistent, higher quality outcomes, and GE Healthcare IT is helping drive this transformation across the industry.

By accelerating workflows, streamlining processes, and improving analytics capabilities, we liberate and create new value from the data captured by software and technology—giving our customers the tools they need to help drive better outcomes and giving patients a more informed and proactive healthcare experience.

Our mission is to be the market leader in integrated care solutions.

Role Summary:
The Life Care Solution Account Manager is responsible for creating and winning sales opportunities for Anesthesia, Respiratory, Monitoring and Cardiological solutions/services in an assigned territory.

Essential Responsibilities:
  • Prospecting for new customers and business opportunities in addition to growing and maintaining the existing customer portfolio.
  • Prioritize new leads to create a balanced sales funnel for future sales.
  • Is accountable to achieve Product/Solutions/Service orders and sales OP target for assigned accounts and or territory.
  • Forecast orders and sales within the applicable sales funnel tools and reports for their products/solutions/services in their assigned territory/accounts.
  • Create territory/account plans including opportunity development, competitive strategies and targets.
  • Build strong business relationships and formulate account relationship plans within the assigned accounts/ territory. Identify & respond to key account technical and departmental decision makers’ needs and maintain customer contact records in the relevant CRM tools.
  • Maintain a network of key opinion leaders within the assigned territory.
  • Track and communicate market trends to/from the field including competitor data and develop effective counter-strategies.
  • Maintain up to date detailed knowledge of their product/solution/services. Be able to present, discuss and demonstrate the technology and clinical benefits in terms which are relevant to customers.
  • Maintain up to date market and competitor knowledge related to their product/solutions/services.
  • Develop their understanding of the customers changing clinical and/or operational issues and challenges.
  • Create viable product configurations which meet customer needs effectively, while achieving optimum margin for GE.
  • Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision making process towards a successful outcome for GE.
  • Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company.
  • Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships
  • Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of their product/solution/service opportunities to meet orders, sales and margin targets as well as to maximize customer satisfaction assigned territory.
  • Create and maintain opportunities in the applicable sales funnel tool and/ or CRM tools.
  • Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
  • Estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfillment of the order is according to customer expectations and enhances customer satisfaction.
  • Maintain a high level of customer satisfaction through consistent high quality interactions with customer management. Build long term strategic alliance with portfolio of accounts to continue to add value, and promote Service offerings to identify and escalate commercial service needs to drive customer NPS.
  • Educates account team members on their product/service/solution strategy and offerings.
  • Collaborate with and leverage subject matter experts and other resources within GEHC channels to build relationships and secure business.
  • Share and follow-up identified leads to other product lines within o

    Qualifications/Requirements:
  • Bachelor’s Degree or equivalent
  • Significant selling experience in a medical, healthcare or technical field (e.g. biomedical engineering, medical physicists) or Life Sciences field)
  • Previous experience in the Healthcare Industry
  • Ability to interface with both internal team members and external customers as part of solutions based sales approach
  • Ability to energize, develop and build rapport at all levels within an organization
  • Strong capacity and drive to develop career
  • Excellent verbal and written communication skills in Polish language as well as good command of English
  • Ability to synthesize complex issues and communicate in simple messages
  • Excellent organizational skills
  • Excellent negotiation & closing skills
  • Strong presentation skills
  • Able to travel
  • Valid motor vehicle license

    Desired Characteristics:
    Proven and progressive previous experience in sales/services/promotion to technical decision makers e.g. Facilities/Estates managers, Biomedical Engineers, nursing staff, medical specialty staff (Anesthesiology, Perinatal, Cardiological, Intensive care, etc.)

    Locations: Poland ; Warsaw

    GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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