About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: The Sr IT Program Manager ensures the successful, end-to-end delivery of new business capabilities while being able to communicate to an executive level the desired outcomes, program updates, and processes for Services Digital Thread. In this role, you will be responsible for driving program execution and utilizing your expertise to solve problems, collaborate with cross-functional teams, and develop and execute objectives for self and others.
Essential Responsibilities: In this role, you will directly affect both short-term and long-term business goals.
In addition, you will:
Be responsible for operational excellence of assigned program(s) and product(s) with duties including project reviews, feasibility, cost benefit analysis, prioritization, initiation, execution and closure for all project work related to the program/product
Manage budgets and contracts associated with all assigned programs and operations
Manage activities of project team resources to support and deliver solutions relating to the program(s)/product(s)
Be accountable as a solution delivery expert for the design, implementation, and support planning of Services Digital Thread programs and products
Build and maintain effective working relationships with peers, leaders, and vendors to seamlessly integrate the program area into the overall strategic objectives and activities of the organization
Lead program and/or product support activities, including the development of internal and external communications, establishing roadmaps and benchmarks, and developing training plans
Manage multiple projects at the same time, ensuring deadlines are met while driving best practices
Lead the analysis, requirement development, design, documentation, implementation and maintenance of medium to large IT solutions for business processes and product development
Work as a business partner with customers, client leaders, and users to evaluate / improve business processes and arrive at mutual, cost effective solutions
Ensure conformance to system architecture, standards and practices
Prepare and present project plans, status reports, cost / benefit studies and recommend funding and resources
Act as a change agent for business processes and champion simplicity and FastWorks thinking
Keep up to date with enabling technologies and work as a partner to promote their use
Coordinate outsourced supplier efforts as required
Bachelor's Degree in Information Systems, Information Technology (IT), Computer Science or Engineering from an accredited college or university
Minimum 8 years work experience with current information technologies and their implementation into the business function
Minimum 4 years work experience in industrial business
Legal authorization to work in the U.S. is required
Excellent team player
Collaborates well with others to solve problems and actively incorporates input from various sources
Effective change agent with demonstrated ability to motivate others and achieve results
Demonstrated curiosity with new technology and its practical application
Excellent analytical skills
Strong problem solving skills, communicates in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve
Experience with asset management and change control in the context of Services Lifecycle Management (extending from PLM)
PMP or Agile Certification(s), FastWorks training
Quality and cost driven
Experience working in a matrix organization with global teams
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