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Role Summary: In your role as a Clinical Education Specialist, you will have responsibility for increasing the sale of products to the medical community by assisting the field Sales representatives. This role is in the Diagnostic Cardiology Modality. Position to be located in Southern California (Los Angeles, San Diego) Arizona (Phoenix) area.
Essential Responsibilities: • In partnership with customer, develop training plans to fulfill training obligations of order to meet customer needs and achieve a high NPS. • Working with the Project Manager/Account Coordination Specialist and Service Organization teams to coordinate training events at the assigned customer installation site • Drive realization of revenue thru execution of on-site delivery targets. • Manage travel budget to goal through optimization of travel strategies and cost savings • Become recognized expert in product/clinical technical competencies, answer a wide range of questions concerning software and clinical applications. • Possess strong analytical and problem solving skills. • Produce required well-written pre & post-training documentation. • Successful candidate will be a self-starter, self-directed, team oriented individual who thrives in a fast paced, dynamic business environment • Possess strong interpersonal, customer and management skills, and places personal and business integrity at forefront • Communicating all relevant customer information including product and/or customer problems or opportunities to Field Sales, Marketing, Customer Loyalty Leads, and Technical Support • Ability to be flexible in a dynamic environment with varying hours including some nights and weekends • Developing and maintaining working familiarity with General Electric’s Health and Human Services, Environment Health and Safety requirements and strict adherence to General Electric’s Spirit and Letter policy
Qualifications/Requirements: • Associates degree from accredited program in a Health related profession, or a clinical certificate and 5 year’s experience of work experience in a clinical environment, or a high school diploma and 10 years of work experience in a clinical environment • Candidate should be comfortable in a physician and clinical/patient care environment. • Experience working with a PC with Windows software, such as Outlook, Word, PowerPoint, Excel and Windows. • Candidate must be willing to submit to a background investigation, including for example: verification of past employment, criminal history and educational background. • Willingness to travel extensively 80% within your specified geographic region • Willingness to take a drug test • Candidate must be legally authorized to work in the United States without restriction • Candidate must be willing to work out of an office or home office or office • Must have a valid driver’s license and willingness/ability to travel by air • To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, candidate must be willing to submit to a check of his/her driving record • Candidate must be willing and able to work with computers including the following applications: Outlook, Word, PowerPoint, Excel, and Windows
Desired Characteristics: • Bachelors or Master’s Degree in a clinically relevant major associated with Diagnostic Cardiology • Experience working with GEHC products and services (specifically stress equipment or diagnostic cardiology monitoring equipment) • Prior Telemetry Technician Experience • Allied Health Professionals/Exercise Physiology Experience • Excellent analytical and communication skills with the ability to communicate complex clinical content in an easy to understand manner • Ability to work in a team oriented environment. • Experience in Technical, Clinical, or Applications • Experience troubleshooting and responding to customer concerns • Exceptional interpersonal skills • Exceptional skills as a change agent and process oriented individual Stress Tolerance: Accepting constructive criticism and dealing calmly and effectively with high-stress situations. This includes continuing to persevere and remaining calm in challenging or frustrating circumstances • Dependable: Being reliable, responsible, dedicated, committed, and fulfilling obligations • Adaptable/Flexible: Being open to change (positive or negative) in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations • High Integrity: Accepting and adhering to high ethical, moral, and personal values in decisions, communications, actions, and when dealing with others.
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