Field Service Representative - Buchanan & Athens NY
Posted 7/26/2017 5:25:22 PM
Business Segment: Power Water & Process Technologies
Location(s): United States; New York; Buchanan, Athens, Poughkeepsie
About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: The Field Service Representative (FSR) will perform B.O.O. (Build, Own, and Operate) field operation and maintenance of Filtration, Softening, De-Oxygenation, Reverse Osmosis, UV, Electro deionization, Demineralization and other customized water purification equipment and applications.
Essential Responsibilities: As a Field Service Representative, you will:
Utilize the proper procedures and equipment when handling chemicals (examples of chemicals handled: HCl, NaOH, H2SO4, N2H4, Al2 (SO4) 3, O3, etc.)
Consult with customer management and technical counterparts including communications with other FSRs, Field managers, Environmental Health and Safety, sales, engineering, logistics, outside contractors and plant operators regarding equipment and operations regularly
Perform water analysis and collect samples for preparation, labeling and shipment to designated laboratory for analysis
Perform daily testing that may include NTU, Hardness, Chlorine, pH, CO2, O2, SDI, TOC, Na, Conductivity, Silica, in addition to various other site-specific testing requirements
Conduct preventative maintenance and calibrate equipment per established process
Monitor equipment performance and operation
Transfer data to Microsoft spreadsheets, make trending graphs, calculate equipment run length and throughput, interpret data and make necessary adjustments, notify appropriate personnel when changes are made, upload information into a common libraries, etc.
Write work procedures, Job Safety Analysis, maintenance / repair schedules
Maintain inventory of spare parts and adequate supply of chemicals and replacement parts; must have the ability to track usage, anticipate peek needs and balance inventory levels including inventory reconciliation and reordering
Ensure compliance of volume and quality per the customer’s contract specifications
Work with PLC controls, understand water process treatment design, and repair pumps, instruments and control panels
Be able to read and understand Process Flow Diagram (PFDs) and Piping and Instrumentation Drawing (P&IDs)
Participate in on-site project management (start-up and commissioning), troubleshooting, Clean In Place, PVC repair, cut / glue up to, but not limited to 6" PVC, valve change outs, backwashing, air scrubbing, sluicing, chemical drum / tote change outs, filter bag and cartridge filter replacements, RO membrane replacements, basic electrical troubleshooting, etc.
High School Diploma / GED / Home School Certification OR international equivalent to High School Diploma
Minimum of 2 years of work experience in the water industry or in a related field (OR Minimum of 4 years of training (college, military, vocational / technical school))
Ability and willingness to travel 50%, to both Athens and Buchanan NY sites weekly, as required
Ability and willingness to frequently lift and perform other manual work, as required
Ability and willingness to be on Call, with 24 / 7 immediate response 365 days / year, as required
Ability and willingness to possess and maintain a clean driving record
Ability and willingness to gain and maintain access to a Nuclear power facility (where applicable)
Proficiency in the Microsoft Office Suite (Power Point, Word, Excel) and ability to learn company and site specific computer applications
Minimum of 2 years of Field Service experience in Water or related field
College or Technical / Trade School Degree in Engineering / Technical field and / or equivalent work experience in the industry
Familiarity with water treatment processes and applications
Strong communication (written and oral)
Strong interpersonal skills
Customer focused; customer service and results oriented
Strong analytical skills and Business Acumen
PLEASE NOTE: Buchanan and Athens NY are the preferred locations, however other U.S. locations may be considered.
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Locations: United States; New York; Buchanan, Athens, Poughkeepsie
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