About Us: GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. EmPOWERing your career GE Power, in Veresegyház was built in 2001 within the framework of a greenfield investment, currently employs more than 1,800 people. Our production provides the following activities: produce and repair of gas turbines component, assembly of small- and medium burnspace– and turbinestator powerstation, management of turbine contracts, and reserve component trade into almost all country in the world. We provide to our colleagues with excellent working conditions, continuous professional challenges and long-term career opportunities. Extensive company and local bus services make comfortable the commute to work (from Budapest or the surrounding settlements), and in case of using private car we provide increased fuel reimbursement. Our restaurant offers healthy and affordable dishes for colleagues. In the building you can find ATMs, local postal servive monthly, insurance and bank consulting, theatre/concert ticket buying possibility, or book borrowing. Own fitness room, sports courts, sauna give an extra oppurtunity to do sports, or relax. We can make things easier for our colleagues with small children with our family-friendly rooms, flexible working hours, maternity mentoring, maternity day and supported summer camp opportunities. We are proud to won the following awards: Family Friendly Workplace Award (2014), Takeback Workplace Award (2015), Bike Friendly Workplace Award (2015). You can reach our open positions at our career website: www.ge.com/careers
Role Summary: As a member of the Primavera (P6) CoE team, the Primavera Operations Support Specialist serves as a senior specialist for operations support of the pillar platforms under the CoE scope. These pillars are Oracle Primavera Unifier, Oracle Primavera EPPM (P6), HMS TimeControl, Oracle Business Intelligence and an internal homemade platform called Universal Data Center (.NET). The CoE has a far reach supporting Power & Water, Oil & Gas, Energy Management and several other key businesses.
Essential Responsibilities: This role requires substantial hands-on work with other COE technical teams as well the close maintenance of customer relationships. Strong communication skills with a balance of technical knowledge is key. The successful candidate has the chance to learn broadly, help and provide guidance to other team members, identify way to improve customers experience while implementing best practices, improving existing CoE processes, identifying standards and driving simplification opportunities for the support team.
This role will report to the Primavera CoE Operations Support leader.
Provide users support to the different tool
Act as a senior with the other team members to help troubleshoot the issues and apply proper fixes
Work and collaborate with the different IT organizations across GE for solutions delivery
Suggest areas of improvements based on recurrent issues. Occasionally act as a replacement for the Operation Support Leader around tickets and issues tracking, Prioritize workload and deliverables
Partner with IT leaders across the organization
Develop and maintain relationships in and outside of the GE businesses
Ensures infrastructure stability while adhering to business-critical application SLAs
Proactively monitor infrastructure capacity, opportunities, gaps and address as necessary
Maintain industry knowledge related to technology trends
Establish strong partnerships with P6 customer base and other’s segment in the CoE
Improve and enforce CoE standards
Leverage CoE expertise and best practices
Leverage understanding of business processes to offer efficient support
Bachelor's degree preferred in Information Systems, Information Technology, Computer Science; OR high school diploma/GED with strong experience in an information systems and/or operations role
Good experiences in previous Operation Support role
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