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Accounts Receivable Specialist

  • GE Capital
  • Experienced
  • Posted 2/2/2017 3:59:36 PM
  • 2819354
  • Job Function: Collections
  • Business Segment: Capital Industrial Finance
Location(s): United States ; Wisconsin; Brookfield


About Us:
The following role will support GE Industrial Finance, GE Capital’s new vertical segment focused
on financing solutions for GE’s industrial customers. Specifically, the role is a part of GE Capital’s
Working Capital Solutions (WCS) segment of Industrial Finance. WCS is a global business with
scalable solutions offering a full range of accounts payable and accounts receivable management
capabilities, through our world class people, processes and technologies. As a leading provider of
financing, collections and cash management to GE and GE affiliate businesses WCS also
provides supply chain finance to help non-GE businesses with faster invoice payments, improved
financial metrics, forecasting and invoice reconciliation.
GE offers a great work environment, professional development, challenging careers, and competitive compensation.
GE is an Equal
Opportunity Employer
. Employment decisions are made without regard to race, color, religion, national or ethnic
origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other
characteristics protected by law.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
In your role as an Accounts Receivable Specialist you will be responsible for Collections activities related to a GE business portfolio. You will manage collection and account resolution with customers of delinquent accounts, and provide customer service, develop payment arrangements, and assist in resolving customer complaints and problem accounts.

Essential Responsibilities:
  • Review aging reports and initiate calls to customers with past-due balances to arrange for payment.
  • Initiate collection calls to major account customers, research and resolve past due/billing issues on complex accounts that have resulted in delinquent payment.
  • Resolve customer complaints and research account discrepancies; analyze receivables data for customers.
  • Forecast cash collections, evaluating and escalating issues to appropriate internal and external contacts.
  • Perform routine accounting reconciliations, reduce account aging, and establish clear and concise communications; participate in presentations of account receivables information.
  • Maintain call logs and expected payment dates.
  • Evaluate if credit or debits need to be issued and rationalize payment plans with customers.
  • Daily interaction with outside customers, including follow-up with customers when expected payment has not been received.

    Qualifications/Requirements:

      Basic Qualifications:
    1. Bachelor’s Degree and/or Minimum 2 years related experience in financial services and/or customer service
    2. Ability to build and maintain effective customer/client relationships
    3. Ability to manage through multiple systems and competing priorities.
    4. Ability to collaborate & negotiate with multiple stakeholders in order to resolve issues
    5. Experience with Microsoft Suite to include Word, Excel, PowerPoint and Outlook.


      Eligibility Qualifications:

    6. Must submit your application for employment through gecareers.com to be considered (Internals via COS)
    7. Must be 18 years or older
    8. Must be willing to comply with pre-employment screening, including but not limited to drug testing, reference verification, and
      background check.
    9. Must be willing to work out of an office in Brookfield, WI
    10. Must be willing to travel up to 10% of the time
    11. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening

      Desired Characteristics:
    12. Bachelor’s Degree
    13. B2B Commercial Collections experience
    14. Strong verbal and written communication skills.
    15. Excellent interpersonal and teamwork skills.
    16. Strong problem solving and negotiation skills.
    17. Ability to work under pressure.
    18. Ability to be pro-active and to think “out of the box”.
    19. Maturity and a strong sense of integrity.
    20. Self-motivated and resourceful.
    21. Strong cultural awareness

      Locations: United States ; Wisconsin; Brookfield

      GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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