Location(s): United States ; Wisconsin; Brookfield
About Us: The following role will support GE Industrial Finance, GE Capital’s new vertical segment focused on financing solutions for GE’s industrial customers. Specifically, the role is a part of GE Capital’s Working Capital Solutions (WCS) segment of Industrial Finance. WCS is a global business with scalable solutions offering a full range of accounts payable and accounts receivable management capabilities, through our world class people, processes and technologies. As a leading provider of financing, collections and cash management to GE and GE affiliate businesses WCS also provides supply chain finance to help non-GE businesses with faster invoice payments, improved financial metrics, forecasting and invoice reconciliation. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: In your role as an Accounts Receivable Specialist you will be responsible for Collections activities related to a GE business portfolio. You will manage collection and account resolution with customers of delinquent accounts, and provide customer service, develop payment arrangements, and assist in resolving customer complaints and problem accounts.
Review aging reports and initiate calls to customers with past-due balances to arrange for payment.
Initiate collection calls to major account customers, research and resolve past due/billing issues on complex accounts that have resulted in delinquent payment.
Resolve customer complaints and research account discrepancies; analyze receivables data for customers.
Forecast cash collections, evaluating and escalating issues to appropriate internal and external contacts.
Perform routine accounting reconciliations, reduce account aging, and establish clear and concise communications; participate in presentations of account receivables information.
Maintain call logs and expected payment dates.
Evaluate if credit or debits need to be issued and rationalize payment plans with customers.
Daily interaction with outside customers, including follow-up with customers when expected payment has not been received.
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