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Dutch Speaking Order Management Specialist

  • GE Global Operations
  • Experienced
  • Posted 1/23/2017 4:03:04 AM
  • 2825596
  • Job Function: Business Development
  • Business Segment: Global Operations EUR & RCIS
Location(s): Hungary ; Budapest


About Us:
GE Global Operations is GE's multi-functional shared services organizations focused on delivering better outcomes at lower cost for our businesses and our customers. The strong partnership between Global Operations and GE Businesses creates a collaborative work culture and broadens best practice and industry knowledge sharing across the enabling functions. We believe that by keeping GE customers at the heart of everything we do, we will help GE work smarter, better and faster, allowing GE businesses to be more competitive in the global marketplace.

We are teams of functional process and domain experts, focused on the solutions that deliver results for the company. We think Big, we act as One, We deliver with Speed … so GE Works

Role Summary:
Let’s participate in building up a function from the scratch which will operate as a Center of Excellence across Europe and drive wing-to-wing processes as an Order Management Specialist.

Essential Responsibilities:

    Why you should join:
  • Build up a function from the scratch
  • Become a product line expert with professional trainings provided by GE
  • Drive your horizontal/vertical career path in a company with 9 businesses
  • Attend language courses and trainings
  • Work in the office of 2015
  • Join cultural communities (Health Ahead, Volunteers, Women’s Network, Working Parents


    Responsibilities:
  • Have key account alignment with full ownership
  • Cooperate with customers (both existing and prospective), distributors
  • Manage customer orders
  • Solve incoming queries from customers and sales representatives
  • Be the first point of contact for the customers regarding status update of the order
  • Facilitate collaboration across various stakeholders of the company, e.g. engineering, commercial, legal, finance, master data team and supply chain
  • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and
  • Manage purchase orders, create and make corrections in customer invoices
  • Handle customer complaints using the appropriate tools


Qualifications/Requirements:

  • Proficiency in Dutch and English language
  • Some experience in customer service field
  • Effective and professional verbal and written communication
  • Customer oriented attitude
  • Motivation to drive changes, improve processes
  • Ability to set up priorities
  • Strong interpersonal skills
  • Ability to overview complex processes
  • Logical thinking
  • Proficient IT skills including Excel and Outlook


Desired Characteristics:

  • University or Colleague degree
  • At least one additional European languages (other than Hungarian)
  • Solid SAP knowledge and experience as a user
  • Successful applicant will be legally eligible to enter into an employment relationship under the laws of Hungary
  • SSCHU


Locations: Hungary ; Budapest

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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