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Account Manager, Cell Culture

  • GE Healthcare
  • Experienced
  • Posted 1/24/2017 4:12:44 PM
  • 2827465
  • Job Function: Sales
  • Business Segment: Healthcare Life Sciences
Location(s): China ; ShangHai; Shanghai


About Us:
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary:
In this role, you will be responsible for selling GE Healthcare products or services to and maintaining relationships with existing named accounts including large, complex, high visibility, strategic, or tactically important accounts. Specialized knowledge in breadth and/or depth, as well sales experience as an expert in the field will be necessary to execute the job (for Life Sciences – responsible selling into both Academic and Pharmaceuticals).

Essential Responsibilities:
• Prospecting for new customers and business in addition to growing and maintaining the existing customer portfolio, and qualifying new leads to maintain identified business to support a balanced sales funnel for future sales.
• Generating proposals, preparing sales quotations, planning customer meetings, and demonstrating equipment capabilities on assigned products in assigned territory.
• Sales negotiation and deal closure at the customer, interfacing with all key buying influencers such as direct users of the product, but also department heads and CXO level personnel.
• Expected to sell point of sale service contracts, financing and drive margin though selling value and holding price.
• Develop and maintain a high level of product knowledge of GE and competitive products.
• Achieve annual and quarterly achievement of multiple order and revenue targets through accurate monthly and quarterly forecasting, by prioritizing selling time to generate sales volume, achieve account penetration and complete territory coverage.
• Maintaining satisfactory after-sale relationships and development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs.
• Develop account penetration strategies for key target and competitive accounts and communicating current market intelligence back to the business, along with field concerns, issues and requirements.
• Providing leadership in market analysis and development/execution of strategies and action plans to drive product sales.

Quality Specific Goals:

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
• Complete all planned Quality & Compliance training within the defined deadlines
• Identify and report any quality or compliance concerns and take immediate corrective action as required
• Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
• Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
• Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
• Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications/Requirements:
• At least two of the following core experiences: 2+years of cell culture experience on Mono-Antibodies or Vaccine in R&D center or Enterprise, 4+ years of reagents or consumables sales experience including strategic selling and negotiation, 2+ years of consulting sales experience including strategic selling and negotiation.
• Willingness to travel within your specified geographic region with occasional overnight stays depending on geography and business need.
• To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record.

Desired Characteristics:
• Bachelor’s Degree and/or above
• Sales experience on Academic and Pharmaceuticals customers
• Knowledge on GMP facilities and certification
• People management experience
• Good at English
• Demonstrated ability to work independently
• Ability to energize, develop, and build rapport at all levels within an organization
• Demonstrated ability to analyze customer data and develop financially sound sales offers
• 3+ years of demonstrated selling skills including customer presentations, price quoting, closing and growing a sales territory
• Experience interfacing with both internal team members and external customers as a part of a solution-based sales process
• Strong communication and clear thinking skills with the ability to synthesize complex issues into simple messages

Locations: China ; ShangHai; Shanghai

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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