Business Segment: Healthcare Sustainable Solutions
Location(s): Algeria ; Algiers
About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Role Summary: The Product Specialist actively supports sales of a subset of the GE Healthcare portfolio as the clinical/technical expert for their assigned products/solutions/services. They are expected to be able to differentiate GE’s product offerings, convey compelling value propositions, qualify identified opportunities, develop and present solutions proposals and quotations, and respond to customers’ clinical/technical questions.
Essential Responsibilities: 1The Product Specialist works as part of Modality team and in conjunction with the Account Manager, leads the qualification, vendor selection and quoting phases of the opportunity management process for their products. Financial Performance • Is accountable to achieve the Product/Solution/Service orders OP target for assigned accounts and or territory Territory & Account Management • Contribute to account plans in conjunction with Account Manager within the assigned territory/accounts. • In conjunction with relevant Account Manager, establish and develop strong business relationships, identify and respond to key decision makers needs, record and maintain account contact records in the relevant CRM tools. • In conjunction with Account Manager, establish and develop a network of key opinion leaders within the assigned territory • Communicate and track market trends to/from the field including competitor data, and support implementation of effective counter-strategies. Product & Market Expertise • Maintain up to date detailed knowledge of their product / services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers. • Maintain up to date market and competitor knowledge related to their product/solutions/services. • Continuously update their understanding the customers changing clinical and/or operational issues and challenges. • Create viable product configurations which meet customer needs effectively, while achieving optimum margin for GE. • Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision making process towards a successful outcome for GE. • Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company. Opportunity Management • In conjunction with Account Managers, lead the needs qualification and vendor selection, configuration, and quote phases of the sales process and support the Account Manager during negotiation and closure of product opportunities in order to meet orders, sales, and margin targets as well as to maximize customer satisfaction in assigned territory. • Update and maintain opportunities in the applicable sales funnel tool and/ or other product CRM tools • Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs. One GEHC teamwork • Educates account team members on their product/service/solution strategy and offerings. • Share and follow-up identified leads to other product lines within own accounts and or One GEHC accounts Compliance • Adhere to and uphold highest standards of compliance to relevant international and local Regulatory and GE Healthcare Promotional Codes • Adhere to all applicable GE and GE Healthcare compliance policies, codes and training requirements • Identify and report any quality or compliance concerns and take immediate corrective action as required.
Qualifications/Requirements: 1. Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. • Complete all planned Quality & Compliance training within the defined deadlines • Maintain knowledge of and understand all applicable Global Privacy and Anti-Competition Policies and operate within them to ensure that no company policy or Local/ Int’l Law is broken. • Maintain knowledge of and understand all applicable Environmental Health Policies and operate within them to ensure that no company policy or local / Int’l Law is broken. • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
• Bachelor’s Degree and minimum 5 years of technical product promotion/selling experience in a medical, healthcare or technical field (e.g. biomedical engineering, medical physicists) or Life Sciences field • Previous experience in the Healthcare Industry • Strong ability to interface with both internal team members and external customers as part of solutions based sales approach • Excellent ability develop and build rapport at all levels within an organization • Strong team player • Excellent verbal and written communication skills in local language as well as good command of English • Strong presentation skills with excellent ability to synthesize and explain complex issues • Able to travel • Valid motor vehicle licenseaction as required
Desired Characteristics: Post graduate degree in physics or related technical/engineering disciplines • Previous experience as a radiologist/technologist and or healthcare professional within a hospital/private practice setting
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