Location(s): United States ; Oklahoma, Texas; Unspecified
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Role Summary: The Field Service Representative (FSR) – North TX & OK - Dispatchable will perform installation, commissioning, aftermarket services of Filtration, Softening, Reverse Osmosis, UV, Electro-deionization, and other customized water purification equipment. In addition you may perform Mobile Water and B.O.O. (Build, Own, and Operate) field operation, installation and maintenance of this equipment.
Essential Responsibilities: As the Field Service Representative - North TX & OK, you will:
Lead or participate on-site project management, troubleshooting and issue resolution
Install and service chemical feed and water treatment equipment at designated locations
Utilize the proper procedures and equipment when handling chemicals. Examples of chemicals handled: HCl, NaOH, H2SO4, N2H4, Al2 (SO4) 3, O3, etc
Consultant with customer management and technical counterparts including communications with other FSRs, Field managers, Environmental Health and Safety, sales, engineering, logistics, outside contractors and plant operators regarding equipment and operations regularly
Perform water analysis and collect samples for preparation, labeling and shipment to designated laboratory for analysis
Perform daily testing that may include NTU, Hardness, Chlorine, pH, CO2, O2, SDI, TOC, Na, Conductivity, Silica, in addition to various other site-specific testing requirements
Conduct preventative maintenance and calibrate equipment per established process
Monitor equipment performance and operation
Transfer data to Microsoft spreadsheets, make trending graphs, calculate equipment run length and throughput, interpret data and make necessary adjustments, notify appropriate personnel when changes are made, upload information into a common libraries, etc
Write work procedures, Job Safety Analysis, maintenance / repair schedules
Ensure compliance of Deliverables, including volume and quality per the customer’s contract specifications
Work with PLC controls, understands water process treatment design, and repairs pumps, instruments and control panels
Be able to read and understand Process Flow Diagram (PFDs) and Piping and Instrumentation Drawing (P&IDs)
Maintain inventory of spare parts and adequate supply of chemicals and replacement parts with the ability to track usage, anticipate peek needs and balance inventory levels including inventory reconciliation and reordering
Participate in on-site project management (start-up and commissioning), troubleshooting, Clean In Place, PVC repair, cut / glue up to, but not limited to 6" PVC, valve change outs, back-washing, air scrubbing, sluicing, chemical drum / tote change outs, filter bag and cartridge filter replacements, RO membrane replacements, basic electrical troubleshooting, etc
High School Diploma / GED / Home School Certification OR international equivalent to High School Diploma
Minimum of 2 years of experience in the water industry or in a related field (OR a minimum of 4 years training (college, military, vocational / technical school)
Ability and willingness to travel extensively
Ability and willingness to frequently lift and perform other manual work
Ability and willingness to be on call
Ability and willingness to work weekend schedules
Ability to gain and maintain access to a nuclear facility
To the extent that you are applying for a position that requires you to operate a GE owned / leased or rented vehicle for company business, you must be willing to submit to a check of your driving record
Proficiency in the Microsoft Office Suite (Power Point, Word, Excel) and ability to learn company and site specific computer applications
Minimum of 2 years Field Service experience – in Water or related field
College or Technical / Trade School Degree in Engineering / Technical field and / or equivalent work experience in the industry
Familiarity with water treatment processes and applications in the food and beverage industry
Strong communication skills (written and oral)
Strong interpersonal skills
Customer focus; customer service and results oriented
Strong analytical skills and Business Acumen
Team player with the ability to take initiative
PLEASE NOTE: North Texas & Oklahoma are the preferred locations, however other U.S. locations may be considered.
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Locations: United States ; Oklahoma, Texas; Unspecified
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