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Consulting Manager, Productivity Solutions

  • GE Healthcare
  • Experienced
  • Posted 1/24/2017 4:08:20 PM
  • 2824010
  • Job Function: Services
  • Business Segment: Healthcare Partners
Location(s): United States ; Alabama, Alaska, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia


About Us:
GE Healthcare provides transformational medical
technologies and services to meet the demand for increased access, enhanced quality and more affordable
healthcare around the world. GE works on things that matter - great people and technologies taking on tough
challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery,
biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps
medical professionals deliver great healthcare to their patients.
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GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Role Summary:
The Consulting Manager owns the overall delivery of client engagements acting as the Engagement Leader for our Simulation & Analytics engagements, and is the main client interface point for the day to day operations. The Consulting Manager will ensure that all projects are delivered on time, on budget and within scope. They will also be responsible for the professional development of the consulting team working on that engagement.

Essential Responsibilities:
• Leading and planning the execution of the overall work stream(s) necessary to deliver an analytics and simulation solution to include designing technical solution, translating to software development, implementation and client site and training of client & project team
• Provides orders support by actively participating in commercial process (could include being a subject matter expert, leading client discovery sessions, and other support as needed)
• Planning and completing the engagement with high quality on time and on budget.
• Delivering the contract client outcome.
• Developing and managing the engagement communication plan, including simple issue escalations and problem solving
• Preparing and delivering succinct, clear and insightful and influential executive-level presentations.
• Proactively identify client needs and assist in developing solutions, this includes identifying business development/upsell opportunities within the client.
• Contributes to sales efforts through published writing and speaking opportunities. Accountable for achieving personal sales targets.
• Leading effective, cross-functional working sessions with clients and GE stakeholders.
• Establishing credibility and developing relationships with mid-level and executive client managers.
• Serving as a GE liaison to the client for day to day engagement delivery and engagement updates.
• Leading the engagement team to include coaching, mentoring and developing staff to achieve client satisfaction and personal professional development.
• Promoting and completing timely performance feedback to engagement team members.
• Demonstrating expertise in multiple solution areas/practices.
• Managing and directing Knowledge Management activities on the engagement team.
• Hiring, onboarding and development of analytics focused staff

Qualifications/Requirements:
• Bachelors Degree
• 5+ years of experience in either advisory services/consulting or performance improvement in a healthcare setting
• 4+ years of healthcare clinical or administrative experience
• 3+ years of experience leading and managing projects with outcome focused deliverables.
• Proficiency in Microsoft Office Suite especially Excel and Power Point
• Ability to travel at least 70%
• Language proficiency in (region specific)

Quality Specific Goals:
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality & Compliance training within the defined deadlines. Identify and report any quality or compliance concerns and take immediate corrective action as required.

Desired Characteristics:
• Master’s Degree – MBA, MHA, MPHA, advanced HR degree
• 8+ years of experience in either advisory services/consulting
• Deep awareness and understanding of the Healthcare industry and major trends in the geography in which client projects are delivered.
• Demonstrated data mining and analytical skills
• Demonstrated project management expertise or certification
• Ability to create impactful executive client facing communications and presentations
• Demonstrated expertise in driving change using Change Management tools
• Demonstrated experience in LEAN or Six Sigma tools
• Demonstrated experience in leading teams
• Demonstrated experience in delivering feedback and coaching successfully
• Strong interpersonal and teamwork skills
• Excellent written and oral communication skills with demonstrated experience speaking and writing clearly and convincingly
• Demonstrated business acumen and analytical skills
• Dependable: able to work independently and consistently meet or exceed performance expectations.
• Adaptable: able to adjust work and communication style based on situational needs.
• Demonstrate an aptitude for critical thinking to included evaluation of ideas and synthesizing information into insights.
• Proven ability to accomplish large volume of high quality work under pressure.
• Proven ability to make decisions with limited information and achieve expected results

Locations: United States ; Alabama, Alaska, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia

GE offers a great work environment, professional development, challenging careers, and competitive compensation.  GE is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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