Location(s): United States ; Texas, California; San Ramon
About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary: In this strategic technical pre-sales position, the Sr Staff Solution Architect will establish a trusted advisor relationship with both our external customers and internal technical teams. You will collaborate with internal corporate development teams, pre-sales technical teams and commercial sales teams in the business unit they are supporting to help drive sales of our platform and suite of Predictivity.
Essential Responsibilities: In this role, you will be a strong voice for our customers, bringing technical and business requirements back to our development teams helping ensure our solutions continue to meet our customer’s needs. You will mentor, train and lead technical pre-sales teammates located in the business unit you support. Other responsibilities include:
Establish a deep understanding of our customers’ business and technical needs
Create a “trusted technical advisor” relationship with our customer’s technologists and internal technical teammates
Develop solution architecture framework to support solution selling on an enterprise level. Help to provide vision, define system and application architecture, problem anticipation and problem solving ability across the landscape
Lead change across large platforms / functional areas using technology solutions
Provide deep sw / hw technical architecture expertise to ensure proper solution design
Interface with all Pre-Sales Solutions Architects globally (and build a community) to train, mentor, guide through new solution architecture framework
Provide SWAT coverage for key customer facing events, particularly C level discussions
Interface with COE CTOs to ensure alignment to sales process and priorities
Evangelize GE technology platform in appropriate sales forums to drive demand and continued interest
Build link to provocative selling model to ensure architecture views are properly integrated
Develop evolution path and migration plans for key GE customers from their current state to the target GE Digital Strategy by deploying Predictivity Solutions in concert with other GE Products & Services
Shape, drive and be held accountable for delivering significant strategic initiatives across broad scope/platform(s) in liaison with key stakeholders
Bachelor’s Degree in business, science, engineering, technology or related discipline (or high school degree with equivalent experience)
Masters’ degree, MBA or other advanced degree preferred
Minimum 8+ years’ work experience in Software pre-sales
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job
Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
Must be willing to travel
Preferred office locations include San Ramon, CA or Austin, TX
Consults customer on alignment of outcomes and desired technical solutions at an enterprise level; Analyzes, designs, and develops a software solution roadmap and implementation plan based upon a current vs. future state of the business.
Possesses working knowledge of configuration choices and related cost implications; Experience with multi-P&L solution configurations.
Knowledgeable of full range of solution catalog within a business unit and able to discuss overall solution at depth.
Experience sustaining operational stability through various life cycle phases (planning, implementation, steady state, de-commissioning); Ability to provision and budget via capital and operating.
Applies and guides cross projects architecture fundamentals using different architectures composing the holistic Enterprise Architecture; Drives and Manages consolidated architectures, improves architecture processes and methods across multiple projects/products; Creates, Executes and Leads adoption plan that align to business requirements and roadmap.
Able to lead early stage customer interactions; Guide customers as they develop confidence and comfort with "Axis" approaches, and integrate with their legacy tech investments.
Understands the strengths and weaknesses of the competitive offerings and can discuss architecturally.
Trains others on how to design and create the winning proposals that result in successful deal closure; An expert in compiling the correct information in the fastest and most cost effective manner that would include the formatted content and structure of winning proposals.
Masters the ability to move the sales cycle from discovery to solution selection and validation to achieve deal closure; Is adept at navigating the organizational matrix; understanding people's roles, can foresee obstacles, identify workarounds, leverage resources and rally teammates.
Understands how customers make money and where GE can add value; Possesses basic knowledge in solution architecture and lifecycle management; Seeks confirmation (implicitly or explicitly) from customers to ensure that objectives are met; Facilitates active customer engagement
Adjusts information (e.g. level of complexity) and story to align with audience. Clearly articulates the value of what is most important to the customer and how GE solutions and/or services can meet the customer’s outcomes; Produces functional area information in sufficient detail for cross-functional teams to utilize, using presentation and storytelling concepts.
Demonstrates expertise with cross-business unit solutions (GE Store); Able to present an overview on all business unit solution areas.
Demonstrate working knowledge of GE’s internal organization within primary industry vertical BU; Knows where / how strategic and commercial decisions are made.
Foresees obstacles, identifies workarounds, leverages resources and able to rally teammates.
Demonstrates ability to work with and lead blended teams, including 3rd party partners and customer personnel.
Demonstrate success implementing Change Management program into an implementation plan for a single business unit solution and represents single process redesign.
Locations: United States ; Texas, California; San Ramon
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